Enabling you to improve your services to disabled people, older people and carers.

Our Services

DOTS Disability is a Community Interest Company, established in 2007 by disabled people, older people and carers. We are the social enterprise arm of the charity Access Dorset. We provide access to consultation with disabled people from across the impairment groups, training and Occupational Therapy services. All of our work is informed by the Social Model of Disability.

As a ‘user-led’ organisation a minimum of 75% of our Directors are disabled people. As a social enterprise, all of our profits and assets are used to support disabled people

  • High quality training for organisations to enable employees to work effectively with disabled people, older people and carers.

  • Through our Consultation Services we continually work within the Social Model of Disability, supporting individuals and organisations to recognise, reduce and remove barriers to access.

Our disability equality services include:

  • Consultation

  • Trusted Assessor and Trusted Technician Training

  • Occupational Therapy Services

  • Equality impact Needs Assessments

  • Disability Equality Training

  • Access and Mystery Shopper Audits

  • Customer Satisfaction Surveys

  • Research

We work with:

  • Local authorities

  • Department of Health

  • Housing Associations

  • Businesses

  • Voluntary Sector Organisations

  • Private Individuals

Don't just take our word for it!

  • “DOTS offers an outstanding example of users influencing local authority strategies across different services, ranging from town planning to transport to support services.”

    Nick Wilson National Skills Academy for Social Care

  • “DOTS has recently undertaken a comprehensive Access Audit for my department and provided it with a Disability Equality Action Plan based on a baseline customer survey, access audits, and an information audit as well as Disability Equality Training. We are currently delivering recommendations from the Action Plan”.

    Roy Osborough, Bournemouth Borough Council

  • “Many thanks for this very comprehensive report which clearly raises a number of issues for consideration. I will ensure that the implementation group is made aware of all the findings in order that these can be discussed in more detail prior to the implementation process being agreed.”

    Nikki Brown, Borough of Poole